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The purpose of this course is to give management the skills necessary to deliver appropriate course corrections that enhance the learning, skill and morale of the organization by developing greater skills within the workforce. Course content includes:

  • Organizational Change Management

  • Techniques for evaluating the root cause of performance failures in the people

  • Techniques for differentiating between motivation and ability issues in the people

  • Techniques for pinpointing crucial leverage points to nudge performance in the correct direction

  • Methods for maximizing Agile meetings and managing development plans to ensure progress

  • Practice evaluating failures in the people and identifying course corrections

  • Course emphasizes servant leadership skills so that teams are empowered to self-organize with appropriate management constraints and interventions 

  • People skills

  • Situational leadership

  • Crucial conversation

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